Collect documents, not headaches

Request documents from anyone — by email, text, or AI assistant.

No commitment · No monthly fee
$0.50 per request
Credits never expire · 30-day file retention
Sign up and send a request
OR

Volume discounts

Pre-pay monthly for a pool of requests at a lower per-request cost. Text messaging enabled on all volume accounts — monthly carrier and regulatory fees covered by your commitment.

30 requests/mo $12/mo $120/yr Save 17% $0.40 per additional
400 requests/mo $72/mo $720/yr Save 17% $0.15 per additional
30-day file retention · 7-day free trial
Sign up and choose a volume

Enterprise & integrators: custom branding, white-label upload portal, dedicated SMS number, subaccounts, or higher volume? Contact us.

Every account includes

  • Works with Claude and ChatGPT
  • Unlimited team members
  • Upload portal in 11 languages
  • Self-serve HIPAA BAA
  • Cloud storage delivery
  • API access & webhooks

Questions

Can I try without a card?

Yes. After signup, choose the demo path: 5 sends to your own email so you can see both the request side and the recipient upload portal. No card required. When you're ready, add a card to start the 7-day trial and send to real recipients.

How does the trial work?

Sign up at $12/mo and get 7 days free. Your card is required, but the subscription fee is not charged until the trial ends. Credit purchases and enabled automatic credit reloads are billed separately. Switch or cancel anytime.

Can I change my commitment level?

Anytime. Upgrades are prorated and take effect immediately. Downgrades take effect at the end of your current billing period (the paid year for annual subscriptions) — you keep your current commitment level and benefits until then. Changing commitment levels keeps your billing frequency unless you explicitly change it.

How do I cancel my subscription?

In Settings > Billing, choose Cancel subscription and confirm. Your subscription will not renew, and your current benefits continue until the end of the paid billing period (or trial). Then your account switches to Pay as you go with no recurring subscription fee. Your card stays on file for credit purchases, and any enabled automatic credit reloads stay enabled until you disable them separately. Cancellation does not delete your account or refund unused prepaid time. You can undo a scheduled cancellation before it takes effect.

What counts as a request?

One request = one set of documents from one person. Each request gets its own secure upload link. It doesn't matter how you create it — they're all billed the same way.

Do you support HIPAA?

Yes. SendMeDocs is built to handle protected health information. We offer a self-serve Business Associate Agreement at no additional cost — sign it from your dashboard in seconds.

Why isn’t text messaging available on pay-as-you-go?

Text messaging carries per-account carrier registration and ongoing regulatory compliance fees regardless of whether the account is active. These costs are covered by the monthly commitment on volume accounts.